We aim to give each customer a reliable service, and if things ever go wrong, we strive to rectify the situation for our customer, as well as to learn from the issue to reduce the risk of future recurrences.

If you ever have a wish to formally complain about any aspect of the service you receive, please write to:

R. Patel (Complaints Manager), Harpers Healthcare, 12 Hollingbury Place, Brighton BN1 7GE, or email harperspharmacy@ 

We endeavour to investigate and formally respond to all complaints within 14 days of receipt.